At craps, we believe gaming should always be fun, safe, and within your control. This page outlines the tools, guidelines, and support resources available to every player in the Philippines.
craps is committed to providing a gaming environment that is safe, fair, and enjoyable for all players in the Philippines. We recognise that while most players engage with our platform purely for entertainment, some individuals may develop patterns of play that go beyond healthy limits. Our responsible gaming framework is designed to give every player the tools and information they need to stay in control at all times. We comply fully with the regulations set by the relevant Philippine gaming authorities, and we take our duty of care to players seriously. If you ever feel that your gaming habits are becoming a concern, we encourage you to use the tools available on this page or reach out to our support team without hesitation. Gaming should always be a source of enjoyment — never a source of stress, financial strain, or personal harm.
You can set daily, weekly, or monthly deposit limits on your craps account to help manage your spending. Once a limit is set, it takes effect immediately and cannot be increased without a mandatory cooling-off period. This tool puts you firmly in control of how much you fund your account over any given period.
Losing track of time is easy when you are engaged in live casino games. Our session time reminder feature alerts you after a set period of play, giving you a clear nudge to take a break, review your activity, or log out. Regular breaks are an important part of keeping gaming fun and balanced.
If you feel you need a longer break from gaming, our self-exclusion option allows you to suspend your account for a chosen period — from a few weeks up to a permanent closure. During a self-exclusion period, you will not be able to log in or make deposits, and we will not send you any promotional communications.
Reality check notifications appear at regular intervals during your gaming session to show you how long you have been playing and how your balance has changed. These prompts are designed to keep you aware of your activity in real time, so you can make informed decisions about whether to continue or step away.
craps strictly enforces a minimum age requirement of 21 years for all players in the Philippines, in line with local gaming regulations. All accounts are subject to identity verification, and we reserve the right to request supporting documents at any time. We do not permit underage individuals to register or play on our platform under any circumstances.
Our player support team is available to assist you with any responsible gaming concerns, whether you need help setting limits, understanding your options, or finding external support resources. You can also visit our FAQ page for quick answers to common questions about account management and player protection tools.
Problem gambling can affect anyone, regardless of experience or income level. Being aware of the early warning signs is the first step towards getting help. If you recognise any of the following patterns in yourself or someone you know, we strongly encourage you to seek support.
Spending more money on gaming than you can afford to lose, or chasing losses to try to win back what you have spent.
Feeling anxious, irritable, or restless when you are not able to play, or when you try to cut down on your gaming activity.
Neglecting work, family, or personal responsibilities because of time or money spent on gaming.
Borrowing money, selling possessions, or hiding financial activity in order to fund gaming sessions.
Using gaming as a way to escape from stress, depression, loneliness, or other personal difficulties.
Lying to friends or family about how much time or money you spend on gaming platforms.
If any of these signs feel familiar, please do not hesitate to use our self-exclusion tool, contact our support team, or reach out to a professional counselling service. You are not alone, and help is always available. Taking action early makes a significant difference, and we are here to support you every step of the way.
Our support team is ready to assist you with any responsible gaming concerns. You can also browse our FAQ for quick guidance on account tools, limits, and player protection options.