craps Privacy Policy – How We Handle Your Personal Information

When you register and use the craps platform, we collect the personal information necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, contact details such as your mobile number and email address, and your preferred payment method information. We also collect technical data such as your device type, browser, IP address, and session activity logs to help us maintain platform security and improve your experience. Identity verification documents may be requested when you make a withdrawal or when our compliance team requires confirmation of your identity. We do not collect sensitive personal information beyond what is strictly necessary for account management, transaction processing, and legal compliance. All data collection is conducted transparently and in accordance with the Data Privacy Act of 2012 of the Philippines.

The personal data we collect is used solely to provide and improve the craps platform experience for players in the Philippines. Your information allows us to process deposits and withdrawals in Philippine pesos, verify your identity, and ensure your account remains secure. We use session and activity data to detect unusual behaviour, prevent fraud, and protect the integrity of the platform for all players. From time to time, we may use your contact details to send you important account notifications, security alerts, or updates about changes to our terms or policies — these communications are not optional as they relate directly to your account. We do not use your personal data for unsolicited marketing without your explicit consent, and you may update your communication preferences at any time through your account settings. Your data is never sold to third parties for advertising or commercial purposes unrelated to the operation of the platform.

craps does not sell, rent, or trade your personal information to any third party. We may share your data with trusted service providers who assist in operating the platform — such as payment processors, identity verification services, and technical infrastructure providers — but only to the extent necessary and under strict data protection agreements. Incertain circumstances, we may be required by law or by a regulatory authority in the Philippines to disclose your personal information — in such cases, we will comply with the legal obligation while taking reasonable steps to protect your interests. We will never disclose your data to any party for purposes that are inconsistent with the reasons it was originally collected. If a third-party service provider relationship changes or ends, your data will be handled in accordance with our data retention and deletion procedures.

craps uses industry-standard security measures to protect your personal information from unauthorised access, loss, misuse, or alteration. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored using appropriate technical safeguards. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their specific duties, and all staff handling personal data are bound by confidentiality obligations. We conduct regular reviews of our security practices to ensure they remain effective against evolving threats. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security — we encourage you to use a strong, unique password for your craps account and to keep your login credentials private at all times. If you suspect any unauthorised access to your account, please contact us immediately using the details provided on the platform.

As a player in the Philippines, you have rights under the Data Privacy Act of 2012 with respect to the personal information we hold about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold, and the right to request corrections if any information is inaccurate or incomplete. You may also request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any legal obligations that require us to retain certain records. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please reach out to us through the contact information available on the platform, and we will respond to your request within a reasonable timeframe. We are committed to handling all data subject requests with care, transparency, and respect.

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records, identity verification documents, and account activity logs may be retained for a minimum period required by applicable financial regulations, even after an account has been closed. Once the applicable retention period has expired and there is no longer a legal basis for holding your data, we will securely delete or anonymise it in accordance with our internal data management procedures. If you request account closure, we will process your request and begin the data retention review process promptly. We do not retain personal data for longer than is necessary, and we periodically review our data holdings to ensure compliance with this principle. For specific questions about how long particular types of data are retained, you may contact us through the platform.

craps may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, the updated policy will be published on this page with a revised effective date, and registered players may be notified through their account or via the contact details associated with their profile. We encourage you to review this page periodically so you remain informed about how we protect your personal information. Continued use of the platform after any changes have been published constitutes your acceptance of the updated policy. If you have any questions about this Privacy Policy or how your data is handled, please visit our FAQ page or review our Terms and Conditions for further context. This policy is effective as of 1 January 2025 and applies to all registered players on the craps platform.